Translation of "service level exception" into German

Ausnahme vom Servicelevel is the translation of "service level exception" into German.

service level exception

An alert that has remained longer than specified in a resolution state. For example, the default service expectation time for an alert to remain in the New resolution state is 10 minutes. If an alert's resolution state is New for longer than 10 minutes, it is considered a service level exception.

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English-German dictionary

  • Ausnahme vom Servicelevel

    An alert that has remained longer than specified in a resolution state. For example, the default service expectation time for an alert to remain in the New resolution state is 10 minutes. If an alert's resolution state is New for longer than 10 minutes, it is considered a service level exception.

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