Translation of "formal agent" into French

agent formel is the translation of "formal agent" into French.

formal agent

An agent who may be signed in into UC throughout the day, and they may sign in and out of the ACD system during the day. They are fully aware of their role as an agent and want to be able to see the numbers of calls in the queues they are serving, and so on.

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English-French dictionary

  • agent formel

    An agent who may be signed in into UC throughout the day, and they may sign in and out of the ACD system during the day. They are fully aware of their role as an agent and want to be able to see the numbers of calls in the queues they are serving, and so on.

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